The American Counseling Association is using an online recording platform called OpenReel. When you are invited to self-record as a subject, you will receive an email with a link from your contact at ACA that will take you to your online “studio.” Please be on the lookout for this email, which will come from either an ACA staff member or no-reply@openreel.com.
Please use one of the supported browsers — Chrome, Edge or Firefox — and be sure that you have optimized both your computer and browser prior to recording.
Note: OpenReel is only compatible with Chrome, Edge and Firefox browsers. Please note Firefox does not allow for frame rate adjustments, and Mac users will be limited to 720p when filming through Firefox.
Please close all other tabs or browser windows, leaving open only the browser window with OpenReel.
Subjects should NOT join a session using an Incognito or Private window. These types of windows are given less local storage on the device, which means you will use up your available recording space more quickly and this could lead to file loss.
Connect all cameras and microphones before accessing the OpenReel studio.
Click the Subject Access Link that came in your email to auto-launch a browser or copy-paste the URL to your browser window. Then enter your name and check to agree to the terms of service.
Be sure you know how to access your microphone and speaker settings on your computer.
If this is your first time recording in OpenReel or if you’re using a browser you don’t usually use, you may need to allow camera and mic permissions. If asked, you must allow these permissions in order to record. You can select “Remember this decision” if you know you’ll be recording again in the near future.
Select what you plan to record: your camera, your screen or both.
If using external recording equipment such as an external mic or webcam, select the desired option from the settings wheel menu.
Click the “Show Overlay” button for a guide on how to correctly position yourself in the frame. Click Start Recording when you’re ready to begin!
When finished, click Stop Recording. Your file will begin uploading in the background. You will then be prompted to send a comment to the director . If you don’t want to, simply exit the comment window
When the file finishes uploading, you’ll be able to preview the video by clicking the Play button. If you aren’t happy with the final output, you can choose to record a new clip. You can record as many takes as you want and delete any that you don’t like. All remaining clips will be uploaded to your director’s project for them to review.
Once you see the notification indicating the file has been uploaded, you can close the browser window.
Update your browser to its latest version and clear the cache prior to any session. Follow the links below to learn how to update your respective browsers:
Clear your browser cache.
Google Chrome
Firefox
Edge