ACA also surpassed its membership goal of 52,500 members in fiscal year 2013 by 839 members, ending fiscal year 2013 with 53,339 members. The membership goal for fiscal year 2014 is 57,500. Driven by an ever-expanding list of membership benefits, membership has grown to 54,495—a five percent increase since December 1, 2012. The expansion of existing programs and services has also helped to spur growth to a level not seen since 2003.
We also expanded our exclusive Members-Only Discount Program in 2013 by offering huge member savings on liability and auto insurance, prescription, lab and imaging services, as well as discounts from industry leaders in hotel, travel, office supplies, and much more. Click here to view your full list of exclusive member benefits.
In support of Membership Relations, ACA Member Information Specialists answered more than 23,000 telephone calls and processed over 21,600 new and renewal applications. While providing fast, friendly, and reliable service to members is its core purpose, the team also engaged non-members by providing information about membership, assisting with conference and webinar registrations, and facilitating the ordering process for publications and other products.